Independence Day Holiday Support Hours

In observance of the Independence Day holiday, our business offices will be closed on Monday, July 5, 2021. Technical Support will be open and operating from 6am – 3 pm PST. Normal business operations will resume on Tuesday July 6,...

Memorial Day Support Hours

In observance of the Memorial Day holiday,: Our offices will be closed on Monday, May 31st. Our Support Center will be open from 6 am – 3 pm PST on Monday, May 31st. Normal support hours (6:00 am-6:00 pm 6ST, Chat & phone) will resume on Tuesday, Jun 1st. We...

ACH Data Security Requirements

It is now explicitly required that customer bank account numbers be protected by rendering them unreadable when stored electronically. This rule more closely aligns ACH security with PCI security standards for credit cards. 1st Mile has always treated ACH transaction...

1stMILE Production Release 1.5.19

1stMILE Production Release 1.5.19 is now available. 1stMILE 1.5.19 contains: 1stMILE Shop Pay: advance through panels if ISV provides info. Bypass ZIP receipt print/email prompt when AutoPrintReceipt is enabled. Sync terminal date/time with local system once a day on...

Statement regarding SolarWinds Cyber Attack

1stMile has been monitoring the developments in the cyberattack linked to the SolarWinds Orion platform earlier this month. We can confirm that 1stMile does not use SolarWinds Orion implicated in the cyberattack in any of our production or corporate networks. Based on...